James Schramko here. Today, I’m talking about onboarding brand new team members.
Last week, I interviewed a fabulous lady for a role in our business and then we offered her the job. She started work with us this week and I’ve made sure as the business owner that she started with all the things she needs to be successful. She got her own user accounts, she got a team member who’s looking after her and introducing her to the way we do things.
But still, as the business owner, I’m checking in and making sure that everything’s going well, that expectations are being met, that she’s happy, that she feels comfortable. And I’m also keeping an eye on the workflow that comes through, so that I can get a gauge as to how effectively she’s implementing the training.
I think it’s worth putting in a lot of effort upfront when you bring on new people because you want to give them the same amount of attention that you would if you’re bringing on a brand new client into your business. Because these people are insiders, they are your core asset. When I made a video last night, I woke up and this morning it was already published and syndicated online. I saw it in my feed. And to know that I’ve got such a fast and talented team allows me to perform in my role with coaching and creating core content.
So when you bring on a new team member, treat them like a top-level customer. Make sure you put in the work to make the great foundations that you can build upon as a team and you will be rewarded for that. And it’s no coincidence that we generally have someone stick around for between five to ten years in our business because they love it and we love them.
I’m James Schramko. This is SuperFastBusiness.com.
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