1045 – Branding versus Performance Marketing for the Long Game
Ever wanted to create a personal brand? James and guest Angelo Porrovecchio talk branding vs. performance marketing in terms of long-term success.
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customer retention
993 – Uncovering the Secret to Successful Customer Retention: Exploring the 4 Essential Steps of the Customer Journey
If keeping customers has thus far been a challenge, this episode is for you. Charl Coetzee outlines four actionable steps to keep your clients around.
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Would You Let An Intern Work on Your Marketing?
How transparent is the agency you're working with? James and Growth Labz's Will Wang exchange experiences and share why they think transparency is important in business.
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864 – How to Keep Members and Reduce Churn – The Membership Series
Does it feel like someone’s always leaving your membership? James Schramko and John Lint discuss the oft-forgotten factor of customer retention.
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Revert To What Worked Then Change Moving Forward
When you're down to a single-paying customer, these quick tips may help you get back up and running...
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751 – Maximizing Customer Value and Relationships with Kim Krause Schwalm
Are you neglecting your back end? Find out how previous and existing customers can be huge assets to your business when you treat them right.
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672 – Three Powerful Pillars For A Profitable Online Business With Joe, Matt and James
James Schramko, Matt Wolfe and Joe Fier get together for a conversation chock-full of business takeaways.
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669 – How To Overdeliver With Brian Kurtz
How do you build a lifetime business? Take a page out of Brian Kurtz’s book, Overdeliver.
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648 – Lessons From FreshBooks’ Co-Founder Mike McDerment
How did Mike McDerment become co-founder of FreshBooks? The story makes for an interesting listen.
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9 Customer Retention Strategies For Your Subscription Membership
After you get your subscribers, here are customer retention strategies you can implement to make sure they stay!
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609 – How To Retain Membership Customers – The Membership Series
The membership series continues with James Schramko and KLEQ.com’s John Lint sharing customer retention tips and how to make members stay longer.
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575 – How to Convert, Retain and Grow More Customers (with Matt from Bonjoro)
Bonjoro’s Matt Barnett knows a thing or several about converting, growing and customer retention - knowledge that he shares freely in this interview.
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544 – 3 Things You Can Do Right Now in Your Business to Take a Faster Path to Money
Making more money can be simple. Learn how to increase revenue and customer retention in this episode.
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