Podcast (freedom-ocean): Download (Duration: 33:31 — 31.0MB)
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This episode was published on January 23, 2015.
James and Tim are back in another informative episode of Freedom Ocean. This week they discuss something that many businesses lack, and share the top six things that are working for them in their businesses.
In the podcast:
01:54 – A lack of magical moments
03:01 – The customer service split test
06:54 – A standout resto experience
08:28 – The person makes the difference
11:07 – An eye-opening retreat
13:32 – The value of benchmarking
15:02 – Keeping a conference alive
17:02 – The number 1 thing working for James
21:36 – The rewards of having a team
24:59 – A lesson from lawn mowing
27:05 – The beauty of using voice
28:31 – Filtering out the noise
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