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In today’s episode:
00:12 – Get to know your overseas team
01:04 – A peculiarity of my Philippines team
01:51 – Increasing productivity
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Tweetables:
It pays to understand your team’s culture. [Click To Tweet].
How well do you know your overseas team? [Click To Tweet].
Transcription:
Okay, James here filming at The Temple of Dawn. I’ve got to admit I was a little disappointed. I thought it was going to be The Temple of Doom but in any case, no, I’m just kidding. Today’s tip is about getting to know your overseas team.
Do you have a team overseas?
So you may know I’ve got quite a few people who work with me in my business and they’re in a different country to me. And as I visit different countries like I am today, I thought I should pass this tip on. This is something you may not be aware of but if you happen to work with people overseas, I highly recommend that you get to know their culture a little bit. Find out a few words in their language.
Connect with your overseas team and their culture
What I found out about my team
It’s going to go a long way to building up rapport, to reducing risk, to increasing the ability to communicate and some little subtle things. Like one thing I found out, especially with my Philippines team, is that generally, they will always have the lowest Internet speed available. They will never default to the fastest Internet.
That’s because it’s quite a big expense. It’s an extra $30, $50 or $70 per month in US dollar terms, which is quite a lot. You could pretty much add a zero for the local employees if you want to translate how much that would cost extra. But if you happen to have managerial team members, a virtual assistant or a videographer in your team and you upgrade their speed for them, they’ll probably have to go out and get a contract.
But then if you subsidize that Internet speed upgrade, if you go from 1mbps to 4 or 5 or 7, they’re going to really love you and you’ve gone out of your way to understand the culture more and that’s just one of the cultural things that I found.
Remember this tip
Now, it’s going to increase productivity, it’s going to make you happy and it’s going to make them happy. So today’s cultural tip is: Get to know your overseas team. If they’re in a different culture, you really want to make an effort to understand that. See how that’s going to really increase the results you get from your business and I hope this tip has been helpful.
I’m James Schramko and I’m about to go and climb that Temple of Dawn. Take care.
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Please leave your comments below:
right on james, let us know how the climbing went ;-)
right on james, let us know how the climbing went ;-)
the good news is I made it!
Really appreciated this tip about getting to know and understand my team’s culture and how important it is. Thank you.
Really appreciated this tip about getting to know and understand my team’s culture and how important it is. Thank you.
My pleasure!
Hi James, question – do you pay the ISP directly or do you increase your team members’ wages and let them pay for it? I wasn’t clear on how you worked that out.
Thanks for the tip.
Hi James, question – do you pay the ISP directly or do you increase your team members’ wages and let them pay for it? I wasn’t clear on how you worked that out.
Thanks for the tip.
Add it to the masspay let them sort it out 0- they will need to sign a contract with the ISP so only do it if you are a responsible employer
When you have anything to do with your crew James, you can see that they are happy and effective. And I’m sure this show shows revels some of the reasons why.
Experienced that yesterday. Quick, effective and polite. Kudos to your support crew, James :-)
When you have anything to do with your crew James, you can see that they are happy and effective. And I’m sure this show shows revels some of the reasons why.
Experienced that yesterday. Quick, effective and polite. Kudos to your support crew, James :-)
oh cool thank you Stefan they will be pleased to know that ( and I love them)
Great idea James…love it :) Cheers
Great idea James…love it :) Cheers