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In today’s news:
00:00 – Viewers, meet Bob
00:32 – Steer clear of this scenario
01:18 – My best advice for you
Tweetables:
Avoid compromise with smart filters. [Click To Tweet].
Know the right customer for you. [Click To Tweet].
Transcription:
James Schramko here. I want you to meet Bob. If you have a very close look in the background, you’ll probably see around about there, is Bob.
Be Like Bob
Bob comes around looking for food. Now Bob has really good filters. In fact, he knows exactly what he likes to eat and he knows exactly what he does not like to eat. If I put out the wrong food, he will not touch it. If I put out an almond or something, he will love it. Bob is quite clever because he knows what’s good for him and he knows what he shouldn’t have.
Bob knows what’s good for him – do you?
So here’s the thing: I get a lot of calls from people saying I’ve got these clients, I took the job, they don’t pay me very much, what can I do? My answer is, you need to filter better. You’ve got to be like Bob.
Don’t Put Yourself At Risk
You have to know what’s for you and what’s not for you because I’ve seen it time and time again: A business owner will put themselves into a precarious situation by taking on work at too low a rate and not being able to deliver. Sometimes it can have catastrophic consequences – not being able to deliver the result because you didn’t get paid enough, because you ran out of money and you start having compromise leads to a terrible business scenario and like many businesses, you’ll probably go broke.
My Advice
So my best advice is be like Bob. Set your filter. Know the right customer for you. Know the right customer to pass on to someone else and you’ll have a great business. So, hope this has been helpful. I’m James Schramko. That’s Bob! And we’ll be back with another video later.
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Leave your comments below:
I relate to the Bob Effect. BE. So I’m going to BE more discerning. Thanks Bob.
I relate to the Bob Effect. BE. So I’m going to BE more discerning. Thanks Bob.
cool Tim!
great! :)
Thank you
great! :)
Be more Bob……got it!
Be more Bob……got it!
yeah be fussy!
Hehehe I love that Bob has trained you and you’re both happy. Good message. Bob plays by his rules :)
Hehehe I love that Bob has trained you and you’re both happy. Good message. Bob plays by his rules :)
yeah he knows his filters
A “Bob” in the hand is worth 2 on the balcony
A “Bob” in the hand is worth 2 on the balcony
Customer’s emotional needs for respect, understanding and individual attention. And it can help make customer experience a competitive advantage too.
Customer’s emotional needs for respect, understanding and individual attention. And it can help make customer experience a competitive advantage too.
true. That is why you should not deal with some people who you cannot cater for to their own needs.
Learning to say “no” is probably one of the best business skills you can develop; it’s a slippery slope once you making compromises
Learning to say “no” is probably one of the best business skills you can develop; it’s a slippery slope once you making compromises
No is your friend. It makes yes more powerful.
It is important that we must respect our customers’ emotion. Sometimes our customers do not have good feeling about our products and want to return the product they bought. We must be very calm when talking to them
It is important that we must respect our customers’ emotion. Sometimes our customers do not have good feeling about our products and want to return the product they bought. We must be very calm when talking to them
sometimes we can control that expectation with proper framing on the marketing side of things.